VALTERA.CLUB strives to provide high-quality and engaging gaming opportunities and recognizes its responsibility to prevent problem gambling behavior. Online casino gaming should be for entertainment purposes only. However, a small percentage of people may lose control over their gambling behavior.
Before you start playing, it is important to understand that gambling should never be viewed as a source of income or as a daily activity.
We recommend that all players consider the following and avoid irresponsible gambling:
Play for entertainment, not for profit.
Set personal limits for yourself.
Do not allow gambling to interfere with your daily responsibilities.
Never gamble if you cannot afford potential losses.
Do not borrow money to gamble.
Set a loss budget before you start playing and strictly adhere to it.
Use self-control tools.
Remember that this is just a game.
Take frequent breaks or alternate gambling with other activities.
Do not gamble if you feel unwell, stressed, or are experiencing personal problems.
Gambling problems are closely linked to mental health and may lead to depression, anxiety, or even suicidal thoughts. They can also negatively affect family relationships, work, and education, and in severe cases lead to financial difficulties or criminal behavior. Gambling should remain a form of leisure, not a way to earn money. Unfortunately, some individuals may develop unhealthy gambling habits. We care about our customers and aim to provide a safe and responsible gaming environment where everyone can enjoy themselves without negative consequences.
Self-Assessment Questions:
If you answered “YES” to most of the following questions, we recommend taking steps to ensure gambling does not negatively impact your life:
Does gambling affect your work?
Has gambling caused conflicts with family or friends?
Do you always try to recover your losses?
Have you borrowed money to gamble?
Do you consider gambling a source of income?
Do you find it difficult to limit your gambling?
What to Do?
Below are reputable organizations that help people with gambling problems and can be contacted at any time:
How We Can Help
If you are concerned about your gambling habits, we recommend taking a break by requesting self-exclusion from your gaming account.
Self-exclusion blocks your account for the selected period, and you will not receive promotional materials during this time.
To request self-exclusion, please contact our friendly support team at compliance@valteraclub.com
— they will be happy to assist you. We also recommend contacting other gambling websites where you hold accounts to request self-exclusion there as well.
Please note that creating a new account during the self-exclusion period is strictly prohibited. Any attempt to do so will be considered a violation of our Terms and may result in permanent closure of your original account.
Underage Gambling
Players must be of legal gambling age in their jurisdiction (at least 18 years old) to play on the site. Responsibility for complying with age restrictions lies with the player. We also recommend that parents:
Password-protect computers, mobile phones, or tablets
Never leave devices unattended when logged into an account
Keep account details and credit card information inaccessible to children
Avoid saving passwords on devices and store them out of children’s reach
Use filtering software (e.g., Net Nanny) to prev ent minors from accessing inappropriate websites
We regularly conduct age verification checks to ensure compliance with legal requirements. In some cases, additional information may be required, and access to the account or funds may be temporarily restricted until age verification is completed.
The legal gambling age is determined by the laws of your country and is usually 18 years old. Responsibility for meeting age requirements during registration rests with the customer.
Our company is committed to promoting responsible gaming by:
Implementing strict age verification procedures
Providing clear and accessible responsible gaming information
Offering self-assessment tools
Actively monitoring player behavior for signs of problem gambling
Supporting measures such as cooling-off periods, self-exclusion, and deposit limits
All employees, partners, marketing agents, and influencers receive comprehensive training in responsible gaming practices. Marketing and advertising campaigns strictly adhere to responsible gaming principles to ensure a safe, transparent, and supportive environment for all users.
Before playing, consider how much money you can afford based on your financial situation. Only gamble with funds intended for entertainment.
Gambling problems should be addressed immediately, and we are ready to support you if you have any questions or concerns.
Play responsibly!